Privacy Policy

Introduction

Welcome to http://chatbot-shopify.ai-website.info (referred to as “the Company,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in compliance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Total Data Privacy Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the domain http://chatbot-shopify.ai-website.info. Please note that this privacy statement does not extend to third-party platforms, apps, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes how we handle your personal information when you:

Use our applications and services as an authorized user.
Visit our websites associated with this Privacy Policy.
Engage with us through communications like newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

Account Information: Details related to your account creation and management, including usernames, passwords, and account settings.
Payment Information: Data required for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
Financial Information: Records of transactions, purchase history, and financial details used for accounting and analytics.
Purchase Information: Items you buy from us, including product specifics, quantities, and order status.
Mobile Device Identifiers: Unique identifiers from your mobile device to personalize content and analyze user behavior.
Location Data: Information about your geographical location when you interact with our services (with your consent).
Feedback: Reviews, ratings, comments, and suggestions you provide to help us improve.
Social Media Information: Details obtained from social media platforms when you connect your account with ours for seamless access.
Product Information: Preferences, interactions, and feedback on products to enhance personalized recommendations.

We gather this data through various methods, including direct user input, tracking technologies, and information shared by third parties.

Cookies

We employ cookies to enhance your experience and gain insights into user behavior:

Strictly Necessary Cookies: Ensure basic functionalities of our website, like login sessions and payment processing.
Preference Cookies: Remember your preferences, such as language settings and display options.
Analytics Cookies: Track aggregated data for analytics purposes, helping us understand how users interact with our site.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data as necessary for the fulfillment of specific purposes, including:

Providing and improving our services.
Complying with legal requirements.
Enforcing our terms and conditions.
Protecting our rights and property.

Once these purposes are met, we securely delete or anonymize the data to prevent re-identification.

Security Measures

We have implemented robust security measures to safeguard your personal information:

Encryption: We use encryption for data at rest and in transit to protect against unauthorized access.
Secure Third-Party Processing: We engage secure third-party service providers to process sensitive data on our behalf, ensuring compliance with privacy regulations.
Access Controls: Our systems have strict access controls to restrict unauthorized personnel from accessing personal information.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 13 years of age. If you believe we have collected such data by mistake, please contact us at the provided email address for prompt removal.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

Access and Rectification: The right to access and rectify inaccurate or incomplete personal information held by us.
Erasure and Restriction: The ability to request the deletion or restriction of processing of your data under specific circumstances.
Data Portability: The option to receive your personal data in a structured, commonly used format for transfer to another controller.
Objection: The right to object to the processing of your data for specific purposes at any time.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or have questions about your data, please contact our Privacy Team via email at [email protected] or by post to the address provided on our website. We will respond within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any inquiries, unsubscribe requests, or data-related concerns, please reach out to our Privacy Team at:

Email: [email protected]

Mail: [Privacy Team Address], [City, State, ZIP Code]

We value your trust in our privacy practices and are committed to protecting your personal information.